Our Services

Free collection of the devices on the desired date if in warranty
Short lead times, usually within 2 working days (plus transport times)
Binding cost estimate: So you know the cost of the repair in advance
Fair repair costs based on actual effort
Checking each machine for function and electrical safety
If required, documentation by means of a test sticker according to DGUV regulation 3

So that your FEIN machine can be repaired even after a model change, FEIN offers all spare parts several years after the end of production. Often we can carry out repairs to your satisfaction after many years.

If a repair is no longer possible or uneconomical, FEIN customers automatically benefit from attractive offers for new devices.

Of course, FEIN will dispose of your used machine and batteries professionally and free of charge for you. A large part of the material is recycled, so FEIN makes a contribution to environmental protection.

Technical care & Maintainance

The technical care can be performed by the end user.
Keep your electrical tool clean and dry.
Avoid big variations in temperature while storing (condensation).
Recharge your accumulators periodically.
If for a longer period of time, Lithium-ion accumulators should be stored only partially charged (2 green LEDs).
Store NiCd/NiMH accumulators for a longer period of time only if fully charged.
Recharging is neccessary at least every 3 months, due to self-discharging.
You can find further machine-specific informations in the owner's manual.

The maintenance may only be performed by electrically skilled person.
Typically, a maintenance contains external and internal cleaning, testing and renewal of wearing parts (e.g. bearings, greases, sealings).
A testing of functionality and reliability has to be performed, according to EN VDE 0701/0702.
The frequency of the maintenance depends on the ambient conditions, e.g. dust, air humidity, operation time etc.

The technical care can be performed by the end user.
Keep your electrical tool clean and dry.
Avoid big variations in temperature while storing (condensation).
Recharge your accumulators periodically.
If for a longer period of time, Lithium-ion accumulators should be stored only partially charged (2 green LEDs).
Store NiCd/NiMH accumulators for a longer period of time only if fully charged.
Recharging is neccessary at least every 3 months, due to self-discharging.
You can find further machine-specific informations in the owner's manual.

The maintenance may only be performed by electrically skilled person.
Typically, a maintenance contains external and internal cleaning, testing and renewal of wearing parts (e.g. bearings, greases, sealings).
A testing of functionality and reliability has to be performed, according to EN VDE 0701/0702.
The frequency of the maintenance depends on the ambient conditions, e.g. dust, air humidity, operation time etc.

FEIN repair service